Loft Cancelation Policy
Cancellations
- debit /credit cards will be required for all online bookings
- 24 hr notice is required
- cancelations made within the 24 hr window will be charged 50% of services booked
- no call / no shows will result in a 100% of the ​charge (as we aren't able to fill your appointment time)
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We know your time is valuable, and hope you can understand ours is too!
Refunds
The Loft does not offer refunds, if you have an issue within 14 days of your appointment, an additional appointment will be booked with no extra charge to you.
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Consultations are always performed prior to services. If you're wanting something different than in your initial consultation that won't be considered an issue, and you're welcome to book the appropriate appointment to get you to where you want to be.
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XO, The Loft Squad.